How Effective Is The Dispute Resolution Process In

As with many internet issues, trying to resolve a PayPal dispute can be very frustrating. The first problem is that of trying to figure out how to navigate through their pages to find the resolution area. PayPal, like Ebay and most other large volume sites, makes it just a tinier bit more complicated than necessary to start a dispute. Heck, they got paid. They’d just as soon never hear from you again than to help you out, and they do a pretty good job of making sure of that you’ve started pulling out hair before you’ve even gotten to the page where you submit your complaint. The best way to deal with PayPal in a dispute situation is to call them. Good luck finding their number. It’s like a seek and find puzzle, or at least it was for me. By the time I found it I wasn’t feeling very cordial, but their phone representatives seem to be pretty nice and if they can’t (or won’t) help you, they’ll at least explain their policies to you fourteen or fifteen times. How cooperative and helpful PayPal is with a dispute is dependent upon what the particular issue is. If you’re trying to get a refund for an Ebay purchase, Ebay will handle that part for you and you won’t have to deal with PayPal at all. You will, however, have to go through Ebay’s dispute process which can also be challenging as they require contact between buyer and seller and some show of having tried to resolve the problem yourself before they will help you. Ebay will also just yank hundreds of dollars out of your account without any notice if you are a seller and a buyer so much as looks at you funny. Money refunded by Ebay to irrational buyers takes several days to be replaced and in the meantime your account could be sucked dry and they could be trying to move on to your attached bank account. The moral of that story is to be a perfect seller and to communicate with your buyers. If your PayPal dispute is over a fraudulent charge or a double charge or any kind of charge which wasn’t authorized by you, you wiil have to do everything in your power to contact the company that took your money and get them to give you a refund. When you see a charge as pending and you don’t want it to go through, there’s no way to stop it. It’s a little like dealing with the bank, under similar circumstances. First the charge has to clear and then you can work on having it reversed. The most frustrating part about a PayPal dispute is that the amount of help you get at any given time is dependent on which customer service representative you talk to. Some are much more helpful than others. I also don’t care for the fact that their “rules” are flexible, again depending upon how lucky you get in the customer service department. I was triple charged once and they removed the two extra charges immediately, saying that was their policy. On a different occasion though, when I was charged multiple times, they gave me the whole “needs to clear first” speech, meaning that my account was completely wiped out whie I played the waiting game I’ve been doing business with PayPal for over eight years now and the bottom line is that I wouldn’t still be doing business with them if they had done anything particularly bad to me. Eventually, everything works out, so as long as you’re not in any particular hurry just do what you can to push them along…and practice your patience skills. Category:Home › Other • Pomegranates: A newly discovered superfood • Where did the joke why did the chicken cross the road come from and why is it funny? • Can mothers diagnosed with bipolar disorder make good parents? • Spiritual evolution of human consciousness • Tips for getting a college basketball scholarship • Living with Pseudotumor cerebri (PTC) • Caring for the caregiver • Technologys impact on society